Education and Events

Upcoming Events

Building Boards Program – Online Training Level 1 

Calling all Board Members! MNPHA has designed a board training program, tailored to board members serving the non-profit housing sector.  Whether you’re new to non-profit board governance, new to a housing-focused organization, or experienced in both, this custom-designed training for the non-profit housing sector in Manitoba is for you.

This training program is consisted of two courses – Level 1 and Level 2 – and each course is composed of 3 modules. Each module covers a foundational topic of board governance and includes tools which participants can immediately bring back to use in their organization. The course is designed for both new and experienced Board members of housing organizations. We encourage all new members of boards of directors to join this training program, and each organization to have a minimum of two members who have completed both levels. 

Learning Outcomes
At the end of Level 1, participants will be able to:
  1. Differentiate governance from management, and know the core requirements of a housing governance board
  2. Organize meetings, annual meetings, and board communications to be effective and efficient
  3. Understand their role and have tools to assist in hiring and overseeing an ED/Manager/Property Management Company
Date: November 23 – January 15, 2020 (Access to Materials, can complete any time during that timeframe)
Location: online using Moodle Cloud platform
Trainer: Rolande Kirouac, High Achievement Training
Cost: (GST applicable)
  • -$95 for the first participant of a MNPHA Member organization
  • -$45 for each additional attendee of a MNPHA Member organization
  • -$120 for each non-member

The Building Boards Program is offered with the financial support from the Winnipeg Foundation and Assiniboine Credit Union.

Both courses will be delivered in two formats on a yearly basis: online and in-person. The self-directed online course should take 3-5 hours to complete, and you will have over one month to access the materials.


Accessible Customer Service Standard Course – December 2020 Intake

MNPHA is offering the Accessible Customer Service Standard Course for our members, as a self-directed course.

The Accessibility for Manitobans Act became law in Manitoba in December 2013. It establishes a process to remove barriers affecting persons with disabilities and many other citizens. The government has worked with public and private sector organizations to develop accessibility standards. One of the accessibility standards is about Customer Service, which includes all types of programs and services that can be accessed by the public. This course covers foundational knowledge for all staff and volunteers of the housing sector to understand the Customer Service Standard.

In this 7-module course, you will learn how to:

  • -interact and communicate with persons with disabilities facing barriers;
  • -recognize and respect the various supports that people with disabilities may use such as assistive devices, support person, or service animal;
  • -provide support to a person with a disability who is having difficulty accessing a product or service.

This course should take 45 to 90 minutes to complete. When it is completed, you will receive a participation certificate from Manitoba Possible, which is where the $6 fee applies ($6 includes GST). We are planning to host the course quarterly, with a September, December, March and June intake. You will have a month to complete the course. The next intake date will be March 1, 2021. 

Date: December 1- 31, 2020
Location: online using Moodle Cloud platform
Cost: $6 (GST included). This is a member-only course. 


Indigenous Housing Provider Forum 2020

Manitoba’s annual Urban and Rural Indigenous Housing Forum: join urban and rural Indigenous housing providers from across the province to share ideas, discuss challenges, and learn from each other.


  1. Organizational policies and procedures: dealing with arrears, charge backs, damages, inspections, and more in equitable and effective ways
  2. Over lunch, we will have updates on the National Housing Strategy and Manitoba Housing’s action plan as it relates to Urban Indigenous housing providers
  3. Education to support successful tenancies

Date & Time: To Be Determined

Location: CanadInns Polo Park

Cost: The event is free for the first two people from MNPHA member organizations. Additional registrants from member organizations are $35 + GST each. Registrants from organizations that are not MNPHA members are $40 + GST each.

This event is postponed

Responding to the Impact of Drug Use in Our Community

In this two-part workshop, you will learn:

  1. Crystal Meth: history, effects, symptoms, harms
  2. Harm Reduction 101: six principles
  3. Safe Needle Disposal resources
  4. De-Escalation Techniques – know whether and how to engage tenants/visitors who might be using substances

Part I (date TBD): during this session, Joseph and Bryce will take you on a tour of the world of Crystal Meth: its history, effects, consumption behaviour, why people use them, and the harms caused. We will clarify some of the common misconceptions surrounding drug use. Then, we will introduce various harm reduction initiatives and resources available for landlords. You will receive a Fact Sheet on Crystal Meth for family and friends, developed by Addictions Foundation of Manitoba, and six principles of harm reduction.

Part II (date TBD): during this session, Joseph and Bryce will provide trainings on Safe Needle Disposal (Street Connections) and Psychedelic Crisis Intervention in practice. We will present signs of hostility, strategies to communicate to people who use substances and how to respond to challenging situations (de-escalation skills). You will receive corresponding reference handouts developed by resources teams from WRHA.

Date: Please note this workshop consists of TWO sessions, with the second session building on information presented in the first. By registering, you are required to participate in BOTH sessions 
Location: 90 Sinclair Street (fully accessible), Studio
Cost: $45+GST for both sessions, with simple lunch provided. This is a member-only event.
Requirement: Please only register if you are available for both sessions. This workshop is capped at 25 participants. Depending on the interest, we will offer the workshop again in the future. 

These workshops are postponed

Previous Events

Ask Each Other Anything, September 23 2020

An online discussion of COVID-19 response for non-profit housing providers in Manitoba. Hear from your colleagues in the sector and share your experience/challenges/successes.


Ask Each Other Anything, August 27 2020

An online discussion of COVID-19 response for non-profit housing providers in Manitoba. Hear from your colleagues in the sector and share your experience/challenges/successes.


Energy Retrofit Basics (and New Funding!), August 26 2020

In the first half of this virtual Lunch and Learn session, Dawn Fraser (Sustainable Building MB) provided a basic overview of Energy Retrofit, including basic terminologies and principles of Energy Retrofits. Jim Nostedt (SEEFAR Building Analytics) explained the concept of the total cost of building ownership to illustrate a holistic way of looking at energy retrofitting, rather than the traditional piecemeal approach. Jana Brunel (Efficiency Manitoba) provided a quick introduction of their residential and commercial programs, migrated from MB Hydro Affordable Energy Department. In the latter half of the webinar, Ben Koczwarski (Federation of Canadian Municipalities) presented everything you need to know about their new Green Municipal Fund for Sustainable Affordable Housing – in particular, its eligibility and application process. 

Webinar recording and documents (presentation file, additional resources) used in the presentation are available upon request at no cost for MNPHA members.

Panel Discussion: Social Housing Transformation in Manitoba, June 26 2020

This past year we have talked a lot about sector transformation. But what are we transforming into? What can and should the social housing sector in Manitoba become, and how do we get there? Panelists discussed the core issues impacting non-profit housing providers in the province: evolving relationships with government, new financial and funding models, and partnerships and collaboration.

Summary from the Panel

Ask Each Other Anything: An Online Discussion of COVID-19 Response for MB Non-Profit Housing Providers, June 10 2020

An online discussion of COVID-19 response for non-profit housing providers in Manitoba.



Financial Management and Accessing Financial Support in Uncertain Times, June 3 2020

While the Covid-19 pandemic has made predictable budgeting more difficult than usual, it is also more critical than ever to be reviewing and adjusting your financial forecast on a regular basis. Learn tips on forecasting and details of governments programs to support non-profits, charities, and co-ops that most housing providers can access.

Cheryl Baldwin with BCP Consulting provided an overview of how to track and analyze changes in revenue and expenses to plan for the short and longer-terms as Part 1 of the presentation. In Part 2, she discussed the various financial programs that most housing providers will qualify for: eligibility, how to apply, and how to appropriately account for them. This includes the CERB program for employees; the 10% and 75% wage subsidy programs; the CEBA loan program; tax deferral options, the provincial loan for those who don’t qualify for federal supports, and the new MB Risk Recognition Program. Combined, these programs could provide thousands of dollars in additional revenue to support adjustments to operations, additional programming or tenant resources, and cover additional costs or reduced revenues.

Webinar recording and documents (presentation file, templates) used in the presentation are available upon request for the following cost:

  • $20 + GST/organization for CHF Canada or MNPHA Member
  • $40 + GST/person for non-members

Questions and Answers on Personal Protective Equipment, May 6 2020

Chantelle Riddle-Yarycky, Infection Prevention and Control Specialist with the Winnipeg Regional Health Authority joined us via WebEx for a Q&A on PPE during COVID-19.

Watch the video of the discussion

Read the Q & A from the discussion

Questions and Answers with Residential Tenancies Branch, May 13 2020

Michelle Corrigal, A/Director, and Michelle Reynolds, Client Services Coordinator of the Residential Tenancies Branch joined us via WebEx for a Q&A on RTB during COVID-19.

Assisting Renters: Manitoba’s Rent Assist in the context of Canada’s National Housing Strategy, April 15 2020

Hear the results of the Assisting Renters research report. For the past year, MNPHA, the Canadian Centre for Policy Alternatives – Manitoba (CCPA) and the University of Manitoba have been working together to get a better understanding of the impact of Manitoba’s Rent Assist program on tenants and landlords.

Download the Full Report

Watch the video from the launch

Ask Each Other Anything: An Online Discussion of COVID-19 Response for MB Non-Profit Housing Providers, March 26 2020

An online discussion of COVID-19 response for non-profit housing providers in Manitoba. 

Summary     Recording 

Dealing Effectively with Pests: Beyond Spraying, February 26 2020

When it comes to pest control, our sector has been traditionally relying on spraying. But spraying alone is not effective, and constant spraying leaves tenants and property managers exhausted. The key is tenant education and support, so they become part of the pest prevention and intervention team too. Jill Hisco from Purpose Construction provided tips on how to make it easy for tenants to collaborate with you, as well as various tools available for tenants. She also explained the differences between bed bugs and cockroaches, and prevention and intervention techniques, beyond spraying.

Click here to access the free Bug N Scrub program for bed bug treatment

Click here for a close-up picture of a pest prevention kit for tenants, recommended by Jill

Below is the video summary of the session:

Board Member Mixer, Feb 19 2020

The Board Member Mixer is an informal networking gathering where you can talk to other boards about common challenges. We had guests from ACU’s community finance centre, Volunteer Manitoba – Board Connect Program, and the Springfield Senior Non-Profit Housing Co-op who are actively engaged with new development projects. We discussed capital planning, organizational growth, board succession planning, and wrapped up with an immersive introduction of universal design/accessibility design at Ten Ten Sinclair Housing.

Download an info sheet of different levels of accessibility design, and key features that tenants look for

Download the one-bedroom floor plan at Ten Ten Sinclair

Learn more about Place La Charette, Ten Ten Sinclair Housing’s newest project (occupancy in 2012), and compare it with the unit design at 1010 Sinclair Street (in 1975) to see the enhancements and similarities in universally-accessible design.

ED/Manager Mixer, Feb 18 2020

The ED/Manager Mixer allows attendees to further connect with colleagues and learn a bit more about the host organization – Ten Ten Sinclair Housing Inc. – and accessible design in affordable housing. To recap some of the issues mentioned, we heard that EDs who have served their organizations long-term are challenged to pass down their knowledge to a successor with the lack of dedicated resources; we heard that there is a need for quality administration support to coordinate legislation compliance and miscellaneous tasks; there is an ongoing challenge to support successful tenancies. We had guests from Recycle Everywhere – Canadian Beverage Container Recycling Association, ACU, Kinew Housing, Jubilee Fund, Winnipeg Housing Renewal Corp, Univ. of Winnipeg Community Renewal Corporation, and New Journey Housing. The complimentary hot breakfast was sponsored by ACU. 

Manitoba Life Lease Forum: Key Issues and Educational Needs, Feb 6 2020

MNPHA and Manitoba Life Lease Occupants Association (MLLOA) co-sponsored the MB Life Lease Forum inviting Board members, EDs, managers and tenant representatives from 15 Life Leases to discuss key issues unique to Life Leases in Manitoba and provide input for a training package for stakeholders in the sector.  The training package may become part of the MNPHA’s educational workshop series, conference, webinars, or online/printed materials.

Download the summary of the forum

Board Governance Series

Aimed at members of the Boards of Directors of our members, this new annual workshop series provides board members the foundation they need, along with a network of other board members, to serve their organization for years to come.

Download the poster for 2019/20 Board Series

Board Basics, October 19 2019

Aimed at new board members, or those who wanted a refresher on the roles and responsibilities of being on a board, this session covered the following fundamentals: 

  • Role and responsibilities of board members
  • Authority and power held by the chair
  • Relating to the board and to the executive director
  • Dealing with rogue board members
  • Encouraging participation by all board members
  • Strategies to help conduct a productive, effective meeting
  • Governance vs. Management

Understanding Financial Statements, morning session, January 25 2020

Board members have a key responsibility of ensuring non-profit organizations are financially viable and are meeting their financial obligations. They therefore need to understand and be able to ask the right questions about their financial statements. This session was for those new to boards and/or the housing sector who want to improve their financial literacy, and understanding financial statements and auditors’ report better. 

Part 1: Understanding Financial Statements

Download the Understanding Financial Statements presentation

Download the handout for a sample financial statement for a housing organization (CMHC accounting standard)

Part 2: Understanding Auditors’ Report

Download the What is an Audit presentation

Download the handout for a sample Independent Auditors’ Report

Deepening Board Engagement, afternoon session, January 25 2020

Increasing team building knowledge and skills is essential to stepping up to any leadership position in the not-for-profit world. By implementing the 5 fundamental steps: motivation, communication, support, positive politics, and negotiation, you will be building teams where everyone will not only succeed: they will enjoy their experience on the Board.

GST Exemptions, December 4 2019

Qualifying for a GST exemption during development or after your operating agreement expires requires municipal designation. This exemption may save you thousands of dollars each year. Exchange Group Chartered Accountants provided details on eligibility for GST exemption, and what is required to apply/maintain it.
This event was held at the Old Grace Housing Co-op. It was sponsored by Assiniboine Credit Union, and limited to members of MNPHA and/or the Cooperative Housing Federation (CHF).

Elderly and Infirm Persons Housing License, October 30 2019

The Elderly and Infirm Persons Housing License waives the education tax on buildings within certain eligibility criteria related to unit size, age of tenants, and rent-to-income ratios. Rosanne Dudeck from Manitoba Housing provided details on eligibility, and we worked through examples of how the License impacts the overall property taxes. The workshop was held at the common room of Bethel Place, 445 Stafford Street, Winnipeg. 

Housing Applications and Waitlists: Lessons Learned from The Registry and Manitoba Housing


Lunch with Carolyn Ryan: Transformation of Manitoba Housing Updates, Oct 17 2019

Non-Profit Housing providers in Manitoba each manage their applications and wait lists independently. Direct service staff who work with people in housing need have found various ways to support people to apply for housing, but find the process frustrating, confusing, and full of barriers for potential tenants. As social housing is increasingly provided by non-profits, there is concern that the housing search and application process will become more fragmented. Manitoba Housing changed its application process relatively recently. While there have been a number of successes in its approach, there are opportunities to make adjustments so that it works better for tenants and for communities.

In Ottawa, The Registry was started by a consortium of non-profit housing providers to create a shared, consistent, and centralized application for their units. This resource is an example of sector collaboration that can create greater efficiency in Manitoba.

Ishbel Solvason-Wiebe presented on The Registry. Her power point slides and a video of her presentation are available with details about The Registry’s operations. Harold Smith presented on Manitoba Housing’s application process for its direct managed units, including sharing some lessons learned and current challenges.

Carolyn Ryan, A/CEO of Manitoba Housing spoke over lunch on the Transformation of Manitoba Housing and non-profit housing that will take place over the next decade.

Read the Notes from Carolyn Ryan’s Presentation and the group brainstorm afterwards

Watch the Video of Ishbel’s Presentation on The Registry

Download The Registry Powerpoint Slides


AGM and Spring Workshops, June 14 2019

1a.Strong and Engaged Boards: Now and into the Future (Panel): An engaged board of directors is the foundation of a successful non-profit organization. Participants heard from experienced board members what keeps them active and involved in ‘keeping the vision’ of non-profit housing, and from new board members what attracted them to joining a housing board, and what they need to be successful.

Download a Summary of the Strong and Engaged Boards Panel

Download an Audio Recording from the panel

1b. Respectful Workplaces: Human Resources made headlines this year in Manitoba, causing many Board members and managers to question if they have the proper policies and training in place. The best place to start is with Respectful Workplaces training, provided by People First HR.

2A Year-in-Review of the National Housing Strategy

A year in to the National Housing Strategy we heard from housing policy leaders about what the Strategy has meant for community housing in Canada and Manitoba:

  • What has the financial investment achieved?
  • What are the long-term implications for non-profit housing, including the impact on the End of Operating Agreements?
  • And as we head into a federal election, what should we look for from candidates?

Featuring: David Hulchanski (via Skype from Toronto); Tom Carter; Sarah Cooper; Moderated by Mary-Agnes Welsh

Download a Summary of the Year-in-Review of the National Housing Strategy Panel

Download the Powerpoint Slides from the panel

Download an Audio Recording from the panel

Building Security Brainstorm and Discussion, May 1 2019

MNPHA Members in Winnipeg have reported an increase in thefts, break-ins, and other safety or security incidents this past year. Winnipeggers are all challenged by increasing rates of crystal methamphetamine use in our city. We know our members have been finding ways to improve safety for their tenants and properties.
Participants held round table discussion on security challenges; brainstormed what has worked, what hasn’t, and what resources we can seek out to improve security.

Watch the Video Summary of the session:

Ready, Set, (Re)Build!, April 12, 13 2019

This in-depth course is designed for those looking to dive into the world of non-profit housing development and redevelopment and succeed in the modernized social housing landscape. Perfect for housing providers – including board members and senior leaders – and those approaching or past the end of their operating agreements or mortgages.

The course included 6-10 hours of online, self-study including reading, online discussions, and assignments. This was followed by a one-day, in-person session.

By the end of the course, participants gained the skills and knowledge required to develop a development or redevelopment project proposal. They built a network, online and in-person, with others in Manitoba undertaking development projects. They will also get valuable feedback on their proposal to assist with future proposal development.
This was the first course offered by MNPHA with an online component. It will assist MNPHA with evaluating the demand for online courses and the ability of members across the province to access online training programs.

Sponsored by CMHC with support from BCNPHA and CHF Prairies

Preparing Well for a Quick and Fun AGM, April 16 2019

The AGM is an opportunity to celebrate your organization, its people, and its achievements over the past year. This workshop prepared Boards of Directors for a well-designed, engaging AGM that they can look forward to. Attendees left the workshop with templates for agendas, minutes, and speaking notes that will keep their AGMs quick and fun for years to come.

The course covered:

AGM Basics

Reviewing your by-laws in preparation of your AGM; Notice requirements for your AGM; Preparing the agenda; Motions; Voting; Bylaw changes; Approving Audited financial statements; Minutes and documentation

Succession Planning Basics

Recruiting new Board Members; Election of Board members and terms

Download the Presentation from the Workshop

Download Handouts from the Workshop


Building Effective Partnerships for Housing and Support, January 29 2019

Effective partnerships require an investment in their development and growth. When established and maintained in a purposeful and formal way, partnerships benefit housing providers, support organizations, and the tenants they both serve.   This session highlighted the partnership between New Journey Housing and the Downtown Commons.

Download the Presentation from the Session



Indigenous Housing Provider Forum, November 27 2018

The forum was an opportunity for Indigenous housing providers to share information and ideas with each other, learn about upcoming or changing programs/strategies of government, and provide feedback to partners at MB Housing and CMHC. This year, we also had a workshop on Governance for managers and board members as part of the Indigenous Housing Provider Support Project.

Who: The forum was open to employees or Board members of Indigenous organizations who provide affordable and non-profit housing.

Download a Summary of the Forum

Download only the Presentation on Governance

6th Annual Building Partnerships Conference

MNPHA’s annual conference was held in Brandon Manitoba, and included two full days of learning and networking.

Speaker Tristan Cleveland: Designing a Happy City, October 15 2018

Tristan is a distinguished speaker and workshop facilitator with experience in various cities across the country. He has devoted his life and career to reforming planning, so that building communities that support the basic needs of human health becomes the new minimum standard. He is an urban planner with Happy City, a company that uses lessons from
psychology and public health to design happiness into neighborhoods and cities around the world.

Educational Session on the National  Co-Investment Fund: New Development and Repair and Renewal Streams, June 25 2018

Considering new development? Need to make capital repairs?

An in-depth discussion of Canada Mortgage and Housing Corporation’s Co-Investment Fund. The session focused on the National Housing Co-Investment Fund (NHCF) New Construction and Repair and Renewal streams and highlight the program design, requirements and application process.

Download the Power Point Slides from the Session

Manitoba Non-Profit Housing Association Annual General Meeting and Educational Workshops, June 22 2018

MNPHA held education sessions, our AGM, and provided an opportunity for to networking among members and partners in the Non-Profit Housing Sector.

What: A choice of two morning workshops:

a. Panel on the End of Operating Agreements and Beyond

b. Respectful Workplaces

Plenary session at 11:30am with an update on the National Housing Strategy, then MNPHA’s AGM

View poster

Download a PDF of CMHC Presentation on the National Housing Strategy

Understanding Financial Statements / Financing Options with Sector Bank – Housing Investment Corporation.

This half-day workshop was offered in Brandon (March 7) and Winnipeg (March 8).  Derek Vandel, Exchange Group Professional Accountants, led the first part of the workshop on how to read and gain a greater understanding of what balance sheets and income statements are saying. The second part of the workshop featured a presentation on financing options available through Sector Bank/Housing Investment Corporation. Housing Investment Corporation is a dedicated, pooled lending institution for the affordable and non-profit housing sector. Its purpose is to help providers identify new opportunities to leverage their assets to effectively meet the affordable housing demands in their communities by offering them low financing costs that are customized to the social housing market.

Download a PDF of the Sector Bank presentation

Download a PowerPoint Show version of the Sector Bank presentation

Lean 101 Workshop, January 23 2018

Manitoba Housing has delivered an afternoon of Lean 101 training to MNPHA members who are interested in learning more about the implementation of continuous improvement practices within their organizations. Here are the details:
What: Lean 101 Training. Learning about core Lean principles and how to apply them in our work.

Webinar: 5 Step to Simpler, Easier Workplace Safety

Are you unsure if you are meeting safety compliance requirements or wondering where to start with Workplace Safety. Identification and proactive management of your workplace safety related risks is good for business.

We’re in the process of planning education events and opportunities for 2019.

Details will be announced in the MNPHA Newsletter as they become available.

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